The listening and support service offers a welcoming, relaxed, safe, and confidential environment for people to talk about the cancer experience with someone who can listen and provide emotional and wellbeing support either face to face or by telephone.
- Meeting and greeting clients attending our local wellbeing centres.
- Providing emotional, practical and wellbeing support and information to new and existing clients using the Clan client pathway either face to face or by telephone.
- Working together with Clan staff to ensure the best possible support and service for clients and signposting where appropriate.
- Recording client session notes and debriefing with Clan staff
- Welcoming and assisting with check-in’s for Clan Haven guests (Aberdeen)
- Receiving donations and providing support where appropriate
- Helping to raise awareness of Clan services by attending and supporting internal and external events
- Activities may vary depending on the location of the wellbeing centre
There are no prerequisites for this role in terms of professional qualifications and Clan will provide you with the relevant training and ongoing supervision to support you in your role.
However, some experience in support skills, health and social care and third sector would be an advantage.
- Working on a rota basis attending a 4-hour shift either weekly, fortnightly or monthly for a minimum of 12 months and on occasions be flexible and available to help at short notice.
- Attending required training and volunteer meetings to receive updates, ongoing development and support.
- This role is regulated activity and requires membership to the Protecting Vulnerable Groups (PVG) scheme which will be applied for on your behalf by Clan.
