How We Help
Emotional Support & Counselling
Clan offers emotional support through our team of trained staff and support volunteers.
SPACE TO TALK
Sometimes it can be difficult to share things with those closest to us. At Clan we can give you time and space to talk to someone who understands your feelings. You do not need to make an appointment, support is available at all of our centres.
Telephone & digital support
As a team, we recognise it's important to support everyone we can. We aim to make our services accessible to those who may feel too unwell to access support in person or for those who live too far away from their nearest support centre. We have designed several our core services to ensure they can be delivered via telephone and digitally to break down barriers our communities face in trying to access support.
We're Here For You
To access support and services from Clan, follow the link and complete our new client form or visit your local Clan centre.
Need more information? Contact us via phone or email:
01224 647 000
Email Clan
Explore How We Can Help
Need someone to talk to about your or a loved one’s cancer diagnosis? At Clan, we can give you time and space to talk to someone who understands your feelings. Support is available at all of our centres from trained staff and support volunteers.
Clan's Listening & Support service offers emotional support through our team of trained staff and support volunteers. Sometimes it can be difficult to share things with those closest to us. At Clan we can give you time and space to talk to someone who understands your feelings. You can book an appointment or you can simply drop into your nearest wellbeing centre - no appointment required, if that works best for you.
Access:
- In person
- Via telephone
- Digitally online
Clan also offers a person-centred counselling service for those who require to be supported differently from Listening & Support. Sometimes when we are going through distressing life events, we can experience many different thoughts and feelings which can be difficult to manage. At these times, it can be helpful to look at these at a deeper level in a safe environment, with someone who is outside our circle of family and friends. This is where counselling can be of value. Counselling provides opportunities for those requiring more complex emotional support for a concentrated period of time.
Access:
- In person
- Digitally online
Clan also provides Cognitive Hypnotherapy which can be delivered in person in Aberdeen or online. This is a talking therapy, akin to counselling, where the person is in a deep state of relaxation guided by our Cognitive Hypnotherapist. This approach can support those who have specific fears or barriers for example, fears of needles, hospitals, travel etc. This form of talking therapy helps the person rationalise their thoughts and responses to situations causing them fear or distress.
We also have a dedicated team working directly with children, young people and their families who are impacted by cancer.
Access:
- In person
- Digitally online
Clan Stories
Every year Clan Cancer Support helps thousands of people across the north-east, Moray, Orkney and Shetland navigate a cancer diagnosis. Here is David's story.
Frequently Asked Questions
Learn more about this service and find answers to frequently asked questions.
Clan provides a range of emotional support options, including a Listening & Support Service, Person-centred Counselling, and Cognitive Hypnotherapy. Each service is designed to support different levels of emotional need. The services team at Clan will help assess which support option best meets your needs through our client pathway. The team works closely with you to suggest different services that may be beneficial to you and we will continue to review the impact of the support alongside you to ensure your access to services adapts and changes with your needs.
You can access Listening & Support in a way that feels right for you—whether that’s in person, by telephone, or online. You’re welcome to book an appointment, or simply drop into one of our wellbeing centres when it suits you. Our drop-in operates on a first come first served basis therefore if our team are busy you may be asked to have a comfortable seat whilst you wait until someone is available. If you cannot wait or prefer to know when you'll be seen, then booking an appointment is advisable.
Listening & Support offers a safe, welcoming space to talk and feel heard. Listening & Support focusses on enabling you to talk through your feelings and concerns with someone who won't give unwarranted advice or judgement. Counselling provides a more in-depth level of support over a period of time, helping you explore thoughts and feelings in greater detail with a trained counsellor. Often people will confuse the need for someone to talk with a trained listener, with a need for professional counselling. Everyone's point of access begins with the Listening & Support service.
You can access our Listening & Support Service by completing an online self referral form or by dropping into or calling your nearest centre. For counselling and Cognitive Hypnotherapy, a referral is required so we can ensure you receive the most appropriate support for your needs. Completing an online referral means a member of the team will call you within 5 working days to discuss your needs and arrange a time for you to come into your nearest centre.
Cognitive Hypnotherapy is a gentle talking therapy that uses guided relaxation to help you explore and manage fears or anxieties. It can be particularly helpful if you’re facing specific challenges, such as fears around treatment, hospitals, or travel.
We offer flexible ways to connect with us. Listening & Support is available in person, over the phone, or online. Counselling and Cognitive Hypnotherapy are available either in person or online, depending on what feels most comfortable for you and availability of in person support in your area.
Other Clan Services
Clan provides person-centred support unique to each individual, with a variety of services available.
